Terms of Service

These Terms of Service govern your access to and use of HavenWall.shop (referred to as “the Site,” “we,” “us,” or “our”), an online store offering premium physical wall art including canvas prints, framed pieces, posters, and ready-to-hang decor.

By visiting, browsing, creating an account, or placing an order on the Site, you agree to be legally bound by these Terms. These Terms also incorporate all related policies available on the Site, including our Shipping Policy (free standard delivery within 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices or disclosures.

If you do not agree with any part of these Terms—including provisions related to orders, payments, shipping, returns, intellectual property, liability, or dispute resolution—you must discontinue use of the Site immediately. Continued use after updates constitutes full acceptance of any revisions.

Our platform uses secure, industry-standard systems to manage ordering, payment processing, inventory tracking, production, and delivery to ensure reliable fulfillment of your purchases.

  1. Eligibility and Account Obligations

To use the Site, you must be at least 18 years old or the age of legal majority in your jurisdiction. If you act on behalf of another individual or entity, you confirm you have proper authorization.

You agree to:

  • Provide accurate, complete, and current information during registration, checkout, or communication, including name, address, email, phone number, and payment details.

  • Keep your account information updated to avoid delivery or billing issues.

  • Protect your login credentials and notify us immediately of any unauthorized access.

  • Avoid creating multiple accounts for abuse, fraud, or bypassing restrictions.

We reserve the right to suspend or terminate accounts at our discretion if violations, suspicious behavior, or policy breaches are detected.

  1. Acceptable Use and Restrictions

The Site is intended for personal, lawful use related to browsing and purchasing wall art. You agree not to:

  • Violate any applicable laws, including intellectual property, data protection, or fraud regulations.

  • Upload or distribute harmful code such as viruses or malware.

  • Attempt unauthorized access, data scraping, reverse engineering, or automated extraction of Site content.

  • Engage in harassment, impersonation, spam, phishing, or fake reviews.

  • Purchase items for unauthorized resale or commercial redistribution without approval.

  • Promote external businesses, links, or advertisements without consent.

Violations may result in account termination, order cancellation, IP blocking, and potential legal action.

  1. Operational Rights and Platform Changes

We may, at any time and without prior notice:

  • Refuse service to users based on risk, abuse, or policy violations.

  • Modify, suspend, or discontinue features, products, or services.

  • Update Site content, layout, or functionality.

While general browsing data may not always be encrypted, all payment transactions are processed securely via PCI DSS-compliant providers such as PayPal or Stripe.

Failure to enforce any provision does not waive our right to enforce it later.

  1. Product Information and Availability

Product listings—including descriptions, images, dimensions, materials, colors, and pricing—are provided for informational purposes.

Please note:

  • Actual product appearance may vary slightly due to screen settings, lighting, or production differences.

  • Inventory, sizes, and customization options may change without notice.

  • We are not obligated to fulfill orders affected by pricing or display errors.

Customers are responsible for reviewing all product details before purchase. For installation or design decisions, consulting a professional is recommended.

  1. Pricing and Promotions

Prices may change at any time due to market conditions, supplier costs, or promotional campaigns.

Regarding promotions:

  • Discounts and offers cannot be combined unless explicitly stated.

  • Promotions have no cash value.

  • We may modify or cancel offers in cases of misuse or abuse.

Shipping terms, product availability, and services may also change without prior notice.

  1. Orders, Payments, and Fulfillment

To place an order, select items, proceed to checkout, and complete payment. Confirmation is typically sent within 1–2 business days. Processing begins shortly after, with production and shipping resulting in delivery within 4–7 business days.

We may:

  • Refuse or cancel orders due to stock issues, incorrect information, or suspected fraud.

  • Ship orders in multiple packages if needed.

By placing an order, you authorize us to charge your selected payment method for all applicable costs.

Additional terms:

  • Free standard shipping applies to U.S. orders.

  • International customers are responsible for customs duties and taxes.

  • Personalized items cannot be canceled once production has started.

  • Taxes are calculated based on the shipping address.

  1. Third-Party Services

The Site may include integrations such as payment processors, analytics tools, or chat services. These are provided “as is,” and we are not responsible for their performance, terms, or data handling practices.

  1. External Links

Links to third-party websites or embedded content are provided for convenience only. We do not verify or control their content and assume no responsibility for their accuracy or safety.

  1. User Content

By submitting reviews, images, or other content, you grant us a worldwide, perpetual, royalty-free license to use, modify, and distribute that content for marketing or operational purposes.

You confirm that your content is lawful, original, and does not infringe on any rights. We may edit or remove submissions at our discretion without compensation.

  1. Errors and Corrections

We reserve the right to correct errors such as pricing mistakes, inaccurate descriptions, or availability issues. Orders affected by such errors may be canceled with a full refund.

  1. Additional Prohibited Conduct

You also agree not to:

  • Collect or misuse user data.

  • Bypass security systems or geographic restrictions.

  • Engage in unauthorized resale or arbitrage.

  • Violate trade or export laws.

Violations may lead to termination and legal reporting.

  1. Disclaimer of Warranties and Limitation of Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, including merchantability or fitness for a specific purpose.

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages.

  • Our total liability is limited to the amount paid for your order.

  1. Indemnification

You agree to indemnify and hold harmless HavenWall.shop and its affiliates, employees, and partners from any claims, damages, or expenses resulting from your use of the Site, violation of these Terms, or submitted content.

  1. Severability

If any provision is deemed invalid, the remaining Terms will continue in full effect.

  1. Termination

You may stop using the Site at any time. We reserve the right to terminate access immediately in case of violations.

  1. Governing Law

These Terms are governed by the laws of the State of Wyoming. Disputes will be handled in courts located in Casper, Wyoming, with arbitration through the American Arbitration Association preferred where applicable.

  1. Entire Agreement

These Terms, together with all referenced policies, constitute the complete agreement between you and HavenWall.shop and replace any prior agreements.

  1. Updates to Terms

We may revise these Terms at any time. Updates will be posted on the Site, and continued use indicates acceptance.

  1. Contact Information

Store: Havenwall.shop
Email: contact@havenwall.shop
Phone: +1 864 783 2401
Address: 2025 Laurens Rd, Greenville, SC 29607, United States